In order to return the product (s), the Buyer may do so within 14 days from the date of delivery of the goods to the Buyer, informing the Seller by e-mail. mail, with photos or videos of the item and / or parcel describing the problem.
The returned product must be in the original neat packaging, undamaged, unused, of the same set as the Buyer received it, without losing the appearance of the goods (undamaged labels, peeled off protective film, etc.). When returning the product, it is necessary to submit a paper (printed) document of its purchase (order, copy of the order).
When returning a quality product, only the amount of money paid for the product is returned to the Buyer. Shipping costs are not refundable to the buyer.