Terms & Conditions

Terms & Conditions

1. General provisions. 1.1. These Rules of Purchase and Sale of Goods (hereinafter the “Rules”) are a legal document binding on the parties, which establishes the rights and obligations of the Buyer and the Seller, conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other related provisions in the online store "Koppa". 1.2. By placing an order, the Buyer confirms that he agrees with these Rules. 1.3. The Agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer has formed a shopping cart in the online store, indicated the delivery address, selected the payment method and read the Rules, click the "Buy" button. 2. Protection of personal data. 2.1. When ordering goods in the online store "Koppa", the buyer must provide the data requested at the time of purchase: name, surname, address and e-mail address. 2.2. The buyer is responsible for providing correct data at the time of purchase. 2.3. By placing an order, the Buyer agrees that the personal data provided by him will be processed for the purposes of order execution. The Buyer also agrees that the e-mail specified by the Buyer information messages necessary to fulfill the order of the goods would be sent to the e-mail address. 2.4 The Buyer's personal data may be processed for marketing purposes only with the Buyer's own consent. 2.5 The Seller undertakes not to disclose the Buyer's personal data to third parties, except when required by the competent State authority in the cases provided by the laws of the Republic of Lithuania or with the separate written consent of the Buyer. 3. Buyer's rights and obligations. 3.1. The Buyer undertakes to pay the Seller the agreed amount for the ordered goods and to accept them. 3.2 Provide complete, complete and correct information on the report form. If the Buyer provides inaccurate, false or misleading data in the payment form, Koppa has the right to cancel the Buyer's registration and delete the data. 3.2. In the event of a change in the Buyer's data provided in the purchase form, the Buyer must immediately inform the Seller. 3.3. The Buyer has the right to withdraw from the contract of purchase and sale of goods in accordance with the provisions set forth in the Rules of Return of Goods. 3.4. By placing an order in the online store "Koppa", the Buyer agrees with these Purchase and Sale Rules and undertakes them and the established legal acts of the Republic of Lithuania. 4. Seller's rights and obligations. 4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store "Koppa". 4.2. If the Buyer tries to damage the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without notice restrict, suspend or revoke the Buyer's access to the online store. 4.3. The Seller undertakes to respect the Buyer's right to privacy of the personal information belonging to the Buyer specified in the purchase form and not to transfer it to third parties. 4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer. 4.5. The Seller may, in important circumstances, temporarily or permanently terminate the operation of the online store without notifying the Buyer in advance. 4.6. The Seller may unilaterally change the terms of these Rules. 4.7 If the Buyer uses the services provided by Koppa after these changes, the Buyer shall be deemed to have agreed to the change of the Rules. 5. Ordering goods, prices, payment procedure, terms. 5.1. In the online store, the Buyer can buy online 7 days a week, 24 hours a day. per day. 5.2. Orders are accepted only using the online store "Koppa". 5.4. All product prices in the online store are in euros. 5.5. The buyer undertakes to pay for the order within 2 (two) calendar days from the date of order confirmation. The preparation of the parcel starts only after receiving the payment for the goods. 5.6. If the buyer fails to make the payment within 2 calendar days, the order will be canceled. 6. Delivery of goods. 6.1. The buyer undertakes to indicate the exact place of delivery of the goods. 6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not be entitled to make claims to the Seller regarding the delivery of the goods to the wrong entity. 6.3. The goods are sent to the Buyer within 3 working days from the confirmation of payment. 6.4. In all cases, the Seller is released from liability for non-compliance with the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the Seller's control. 6.5. The Buyer must immediately inform the Seller if the consignment is received in a damaged package, if the consignment received unordered goods or their incorrect quantity, incomplete goods. 6.6. The buyer must e-mail provide the Seller with photos of the damaged parcel and / or product (s) by e-mail. 7. Quality of goods